Focusing on the Front Door Innovations Series Issue Brief now available!

Changing that very first interaction at the front door to better provide information and hope for the future, opportunities to connect with other families and networks, and think of options outside of the formal system for supporting people to achieve the good life is the focus of this issue brief. Read this issue to discover how two states have worked to make this initial encounter at the front door more functional and family-friendly and what they learned in the process.

Screenshot: Front page of Front Door Issues Brief

Inside this Issue:

  • The National Community of Practice Framework for Systems Change
  • Innovative Strategies for Systems Change
    • Focusing on Tennessee
      • Seizing the Moment: The Lean Event
      • Infrastructure: Reframing the Front Door
    • Focusing on Missouri
      • Infrastructure: Reframing the Front Door
      • Partnerships: Meeting Families at the Front Door
  • Community of Practice Learning
  • The LifeCourse Framework
  • Resources

Download the Issues Brief PDF document


Did you miss the Focusing on the Front Door of Long-Term Services to Enhance Supports to Families Webinar?

Watch the next webinar in the series: We’re All in This Together: Uniting the Movements for a Good Life



This issues brief is part of a series focused on innovative strategies to enhance the systems that support families of individuals with intellectual & developmental disabilities. Get the details about the Innovations Series.


Rachel is the Media & Design Specialist on the Family to Family team at the UMKC-Institute for Human Development, UCEDD. She completed her Master's in Public Administration with an emphasis in nonprofit management at UMKC. She is proud to say she is a second generation AmeriCorps member! Her passion is where social justice and technology meet. Her specialty is making projects, programs, and organizations look good.

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